Thank you for shopping at the online home of Campus Bookstore!
Wrong Item | Missing Item | Broken/Damaged Item
If you received the wrong item, an order never arrived, or if the item was broken/damaged upon arrival, please give us a call or send an email within 30 days after placing your order. We would be glad to correct the error.
In some cases, we may request that you send images of the item or send us the packing slip that was included in the box.
We kindly ask that you notify us within 30 days after placing your order, and please include images if the wrong item was sent or if the item was damaged upon arrival.
RETURNS
All returned apparel must be unaltered, unworn, unwashed with all original tags and labels attached. If your return does not match all of these criteria, we will not be able to process your return.
Returns will only be accepted if you purchased your item from store.hylesanderson.edu. If you purchased your product from a third-party retailer, please contact the retailer for your return. You must have a receipt in order for any return to be processed.
Once your return has been received, your return will be processed within 10 business days. Please note that unless your order was sent in error by Campus Bookstore, original shipping charges are non-refundable and return shipping fees must be paid for by the customer. If it was an error on our behalf, we’d be happy to provide a prepaid return label via email for the return shipment.
We are not responsible for any damage to items that have been worn, altered or washed.
EXCHANGES
We do not offer exchanges at this time. If you would like a different size or color, please return your new, unaltered, unwashed item(s) with all original tags and labels attached for a refund and place a new order.
Please note, item must be received in new and sellable condition.
PROCESSING RETURNS
When shipping your return to us, include a copy of your packing slip or order number along with your name, contact information, and the reason for your return. Remember to use a form of shipment that includes full tracking to confirm receipt of your return. Campus Bookstore will not be responsible for missing or lost packages during transit. Additionally, Campus Bookstore will not be liable for customer errors made at the time of purchase. Errors will be validated against the original invoice and may take up to 10 business days to process.
Once we have received your package, your return will be processed within 14 business days.
Mail your return package to:
Hyles-Anderson College
Attn: Campus Bookstore
8400 Burr Street
Crown Point, Indiana 46307
RETURNS
Any returned Bible must be unaltered and unused with all original packaging. If your return does not match all of these criteria, we will not be able to process your return.
Returns will only be accepted if you purchased your item from store.hylesanderson.edu. If you purchased your product from a third-party retailer, please contact the retailer for your return. You must have a receipt in order for any return to be processed.
Once your return has been received, your return will be processed within 10 business days. Please note that unless your order was sent in error by Campus Bookstore, original shipping charges are non-refundable and return shipping fees must be paid for by the customer. If it was an error on our behalf, we’d be happy to provide a prepaid return label via email for the return shipment.
EXCHANGES
We do not offer exchanges at this time. If you would like a different size or color, please return your new, unaltered, Bible(s) with all original packaging for a refund and place a new order.
Please note, item must be received in new and sellable condition.
PROCESSING RETURNS
When shipping your return to us, include a copy of your packing slip or order number along with your name, contact information, and the reason for your return. Remember to use a form of shipment that includes full tracking to confirm receipt of your return. Campus Bookstore will not be responsible for missing or lost packages during transit. Additionally, Campus Bookstore will not be liable for customer errors made at the time of purchase. Errors will be validated against the original invoice and may take up to 10 business days to process.
Once we have received your package, your return will be processed within 14 business days.
Mail your return package to:
Hyles-Anderson College
Attn: Campus Bookstore
8400 Burr Street
Crown Point, Indiana 46307
RETURNS
Any returned books must be unaltered and unused with all original packaging. If your return does not match all of these criteria, we will not be able to process your return.
Returns will only be accepted if you purchased your item from store.hylesanderson.edu. If you purchased your product from a third-party retailer, please contact the retailer for your return. You must have a receipt in order for any return to be processed.
Once your return has been received, your return will be processed within 10 business days. Please note that unless your order was sent in error by Campus Bookstore, original shipping charges are non-refundable and return shipping fees must be paid for by the customer. If it was an error on our behalf, we’d be happy to provide a prepaid return label via email for the return shipment.
EXCHANGES
We do not offer exchanges at this time. If you would like a different size or color, please return your new, unaltered, book(s) with all original packaging for a refund and place a new order.
Please note, item must be received in new and sellable condition.
PROCESSING RETURNS
When shipping your return to us, include a copy of your packing slip or order number along with your name, contact information, and the reason for your return. Remember to use a form of shipment that includes full tracking to confirm receipt of your return. Campus Bookstore will not be responsible for missing or lost packages during transit. Additionally, Campus Bookstore will not be liable for customer errors made at the time of purchase. Errors will be validated against the original invoice and may take up to 10 business days to process.
Once we have received your package, your return will be processed within 14 business days.
Mail your return package to:
Hyles-Anderson College
Attn: Campus Bookstore
8400 Burr Street
Crown Point, Indiana 46307
If any of the above is applicable, we kindly ask that you notify us within 30 days of your purchase date, and please include images if the wrong item was sent or if the item was damaged upon arrival.
Please note, unless a CD was missing from the shipment or it was damaged, we are unable to take CDs that have been opened. We encourage you to listen to sample tracks before purchasing.
RETURNS
Returns will only be accepted if you purchased your item from store.hylesanderson.edu. If you purchased your product from a third-party retailer, please contact the retailer for your return. You must have a receipt in order for any return to be processed.
Once your return has been received, your return will be processed within 10 business days. Please note that unless your order was sent in error by Campus Bookstore, original shipping charges are non-refundable and return shipping fees must be paid for by the customer. If it was an error on our behalf, we’d be happy to provide a prepaid return label via email for the return shipment.
EXCHANGES
We do not offer exchanges at this time.
PROCESSING RETURNS
When shipping your return to us, include a copy of your packing slip or order number along with your name, contact information, and the reason for your return. Remember to use a form of shipment that includes full tracking to confirm receipt of your return. Campus Bookstore will not be responsible for missing or lost packages during transit. Additionally, Campus Bookstore will not be liable for customer errors made at the time of purchase. Errors will be validated against the original invoice and may take up to 10 business days to process.
Once we have received your package, your return will be processed within 14 business days.
Mail your return package to:
Hyles-Anderson College
Attn: Campus Bookstore
8400 Burr Street
Crown Point, Indiana 46307
If you encounter any problems, we kindly ask that you notify us within 30 days after placing your order.
If you encounter any problems, we kindly ask that you notify us within 30 days after placing your order.
SHEET MUSIC AND BOOKS
We are unable to accept returns or issue refunds for any digital downloads unless:
• The wrong product was sent to you
• The product was damaged upon arrival
We kindly ask that you notify us within 30 days of your purchase date, and please include images if the wrong item was sent or if the item was damaged upon arrival.
RETURNS
If it was an error on our behalf, we’d be happy to provide a prepaid return label via email for the return shipment. Returns will only be accepted if you purchased your item from store.hylesanderson.edu. If you purchased your product from a third-party retailer, please contact the retailer for your return. You must have a receipt in order for any return to be processed.
EXCHANGES
We do not offer exchanges at this time.
PROCESSING RETURNS
When shipping your return to us, include a copy of your packing slip or order number along with your name, contact information, and the reason for your return. Remember to use a form of shipment that includes full tracking to confirm receipt of your return. Campus Bookstore will not be responsible for missing or lost packages during transit. Additionally, Campus Bookstore will not be liable for customer errors made at the time of purchase. Errors will be validated against the original invoice and may take up to 10 business days to process.
Once we have received your package, your return will be processed within 14 business days.
Mail your return package to:
Hyles-Anderson College
Attn: Campus Bookstore
8400 Burr Street
Crown Point, Indiana 46307
